Security Remote chat support Jobs | Remotive.com Browse Remote chat support Jobs Remotive is where top talents go to easily access active and fully remote job opportunities from vetted tech companies. Example if you are on the Merchant team a . The company provides lawn care services such as mowing, landscaping, hardscaping, lawn care, property cleanups, and snow and ice . Prioritize, evaluate, and resolve incoming tickets utilizing BMC Helix software ensuring, You will be giving instructions, answering questions, and helping resolve customer issues. As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media. Although you can create a profile for free, Upwork charges 20% of the first $500 billed with a client, 10% of lifelong billings with a client between $500 and $10,000, and 5% on lifetime billings beyond $10,000. Banking | Business | Insurance | Taxes, About | Team | Contact|Press |Policies. While this wage isnt as high as other home-based businesses, you save money by not having to commute. Instead, they have the flexibility to choose which hours they want to work. Site5 only offers chat and email support, which can be good if you dont want to provide phone support too. This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Get started, Different together. Learn about inclusion and diversity at Apple. Because Fancy Hands is mostly a one-time gig, you will want to consider one of the other suggestions for consistent work, but you might be able to chat or email on behalf of your client to solve their problem. Thats what led me to become an Apple At Home Advisor. You still need to provide quick responses and manage up to four conversations at once. You can revoke your consent any time in your device browsing settings. With full-time positions, you will work between 35 and 40 hours. Remote chat agent jobs are in high demand. If I can fix their problem, its like Im helping them get their world back. Your primary responsibility at LiveWorld will include responding to customers social media posts, responding to user content in a social context, and triaging customer questions. I find this post very helpful. Weekly Pay & No Salary Deductions. Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner. And thats our greatest strength. The content on DollarSprout includes links to our advertising partners. . However, the company will reimburse part of your internet costs. There are some jobs that may require you to be a phone-based customer service agent. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline., We need an enthusiastic individual who can, Manage large amounts of inbound and outbound calls in a timely manner. Youll need internet access and a quiet place to work. A Client Partner with LivePerson will work closely with the customers executive team throughout the relationship. The companyhires US-based work-from-home customer service representatives. Easy Apply 30d+ LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and 4.2 1A Auto, Inc. This isnt a phone-based position. Find available Technical Support and Customer Support roles Find jobs. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Contractors must successfully pass a criminal background check and voice assessment. Theres so much more flexibility that comes with working from home. Outplex. To work with Concentrix, youll need a computer, secure workspace, and an internet connection. Apple is an equal opportunity employer that is committed to inclusion and diversity. Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. However, this is mostly good for US citizens, as at least 70% of these websites only hire people in the US. When the customers have issues the Agents will be 100% dedicated to them. Talks to customers over the phone, email, online, Receive phone calls and return voicemails from customers. Online Chat Jobs With No Experience . Your search results will populate with local and national companies that need remote chat agents. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service. Ability and self-discipline to work as remote support to clients based in North America. If you are specifically looking for remote jobs, try remote.co or weworkremotely.com and see their Customer Support category. Self-directed - must possess the ability to work on one's own initiative/ without constant supervision, Customer Care Representative- (12:30p-9p CST), Recognizes and reports to management trends in internal and external customer calls that may identify system/product related issues. I wonder the same thing. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Some chat agent jobs do require specific knowledge of the business youre supporting and the chat platform. Live Person 9. What companies are hiring for remote chat jobs? You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. Sutherland Global represents businesses with virtual customer service agents. As a LiveWorld agent, you should be both fluent in the language youre supporting and in English. Learn more about the E-Verify program (Opens in a new window) . This job wont exclusively be online chat, but its one of the better at-home customerservicejobs available. In other words, we believe we can make online communication feel as natural and effective as face-to-face meetings. Fiverr lets you connect with customers, negotiate terms, and collect payment. Youll also pay $0.15 each time you connect with a potential client. Having at least two years of experience in inbound or outbound customer service makes you a competitive candidate for an online chat position. Learn more about pay Paid Training we set you up to succeed!. She said operators should be able to write in a positive way so that nothing they say is misinterpreted. $12 Hourly. These include job search checklists, resume reviews, and video introductions. So happy I found this article. Role: UX Research Intern Reports to: Head of Product & UX Location: Remote in the continental US, Alaska, or Hawaii Hours: Part Time-up to 24/hours per week Pay Rate: $20/hour Expected Program Dates: 10 weeks-- May 22-July 28 About Trevor The Trevor Project is the world's largest suicide prevention and crisis intervention organization for LGBTQ young people. If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. When you start, each task pays between $3 and $7. Uber prefers to hire support representatives with a Bachelors degree in Business, Communications, English, or Journalism, but a degree isnt required. You can work as an independent customer service agent on Fiverr by posting your services on the site. Customer Support Associates help troubleshoot and manage client issues. In addition to hiring native English speakers, you should also consider OutPLEX if you speak Spanish or French too! The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. Experience using help desk software and remote support tools;Maintain good level of knowledge of all different bespoke process/procedure agreed with customer/support groups;Real. Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. Customer Support Specialist (View all jobs) Remote - US Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Schedule your own hours. In addition, if you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary, Barker said. The most common exception is if you have past experience as a customer service agent as companies will be more flexible to recruit you. More employees work from home than ever before, and the trend isnt going away anytime soon. Uber is looking for support representatives with excellent written and verbal communication skills. Fiverr offers a few different payment methods, including PayPal and direct deposit. Specific clients may have additional requirements. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. Apple offers part-time and full-time At Home Advisor roles. Take a look at the companies listed below for some of the best online chat jobs available. 1. Because you choose the hours you want to work, you paid on a per chat basis. Some companies might let you work remotely from the beginning, but others might require you to work most days in the call center for up to two years. You get paid a percent once the customer pays Presto Experts. You can begin chatting with customers in five days from your application date and you can set your own schedule. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What should I search on Glassdoor to find chat support jobs in Remote? Some opportunities are more flexible, allowing chat agents to set their own hours. Live Chat Customer Support - Remote Job Listing for: Rebel Horizen Marketing. New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. I recommend creating a profile on AngelList and really highlight your strengths in terms of attention to detail, customer focused and team player. Sometimes you may respond to customers via social media platforms or the Best Buy forum. If youre comfortable handling insurance and compensation claims, you can be a support agent for Sedgwick. Learn about Apple Support Advisors. Job Description. Online chatjobs are one possibility if you dont have a quiet workspace and you want to work in the customer service industry. Online chat jobs arent exactly the same as being a virtual assistant. Find available AppleCare Business Development roles. The Customer Service team has a very clear purpose - to prevent, solve problems and delight our customers. Arise also offers support for new contractors via online videos. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. On Freelancer, you can connect with clients hiring freelancers for almost any type of job. 30,000+ (90) 50,000+ (47) 70,000+ (25) 90,000+ (6) 110,000+ (2) Job type . Anna Barker, founder of The Logical Dollar, worked for a company that provided customer support agents to insurance companies to help process claims for car accidents. All you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. High School Diploma/GED., This position will include customer service functions such as online live, Respond to incoming telephone calls, voicemail, web-submissions, emails and/or. 1. Pay isnt mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders. All Products. Pay starts at $10 an hour for Concentrix workers, and youll be paid every two weeks. Learn more here. Presto Experts 15. Employer (71) Staffing Agency (47) Remote. When a customer cant figure out how to complete a task, you will walk them through the process. Learn about Apple Store Technical Support roles. United States Department of Labor. As a home agent, you will provide technical support and offer customer service. Date posted. If you want to work from home, customer service is the number five[3] remote work job category, earning about $16.23 per hour in 2018[4]. These positions can be chat-only or also offer phone support too. If you enjoy having a conversation while helping people, LiveWorld can be more rewarding than other chat support opportunities. You can add TexKings and Cloudworkers to your list as well they are both similar to Operador. Part-Time. Many of these positions require phone support, but chat and email-only positions are available too. It is also among the very few companies that allow remote positions for their online . When a customer becomes an owner, its the beginning of a relationship. The Intro plan, at $0.99 per month, allows you to list 30 skills and submit 15 bids per month. . Instead, you might respond to social media comments or answer questions through online chat or messaging apps. If you want more variety than the typical online chat job, sign up to be a Fancy Hands virtual assistant. Most listings with unverified payments are scams and they will try to send you a virus-embedded document or (even worse) not pay you for the work you do. - 10 Hour availability per week. You can check your typing speed online. I've spent today working with our @LiveChat Support Heroes as one of them. 4 teams | 148 open jobs About Customer Service Amazon's mission is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of that mission. Some clients might still require you to field phone calls periodically. Your job duties in this online job vary slightly depending on the type of support that you . Another multi-purpose freelance platform is Presto Experts. DoorDash Delivery Driver (Online/Remote) - Candidates ideally in USA Copyright 2023 Apple Inc. All rights reserved. Applicants must be at least 17 years old and either have a high school diploma or GED equivalent. Asurion will provide the rest of the equipment. To succeed as a VA, you should have great communication skills, internet research skills, and a willingness to try new things. A Stanford University study[2] found that remote workers were 13% more productive than office workers. In that role,Customer Service Associates were expected to work about 20 to 29 hours during a typical week, but asked employees to be available up to 60 hours per week based on customer call and chat volume. Thanks again! Cat is the go-to personal finance expert for educated, aspirational moms who want to recapture their life passions, earn more, reach their goals, and take on a more active financial role in their families. And this team helps make sure that relationship thrives. Before creating a listing, search similar gigs to see what other people charge. Data entry (management of data) -accurately prioritize, categorize, track and log calls, tickets. . Successful live chat agents should enjoy a fast-paced environment with little downtime in between. The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. Sutherland Global 17. As an independent contractor, you only earn the hourly or per chat wage. When you read our content and click on one of our partners links, and then decide to complete an offer whether its downloading an app, opening an account, or some other action we may earn a commission from that advertiser, at no extra cost to you. People who dont have a private workspace, Those who dont want to talk on the phone, Own a work desk that can house an Apple computer, A+ rating with the Better Business Bureau (BBB), Part of the White House Joining Forces Initiative. Site5 20. . Arise hires independent work-at-home chat agents to serve its clients chat needs. They offer jobs in technology, counseling, tutoring, health, design, and business. Some companies ask their chat operators to be available for night shifts, so that customers can talk to someone at any time, day or night, Barker said. My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.. When you work remotely, you can skip long commutes and wear whatevers comfortable. As a VA, you could do several different tasks, including online chat jobs. Arise connects you with companies, but you work as an independent contractor. By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. You can set prices anywhere from $5 to $995. BACKGROUND OF THE COMPANY. This means you can live next to a busy highway or have a screaming toddler nearby and the client is none the wiser. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and . Join the team How does it works? At least one year of customer support experience is ideal. Just WOW! Some companies might not be hiring at the moment, but you should check back regularly. Accolade Support hires customer service agents that work as independent contractors. Assist users with their smart devices (phones, tablets). So, you might work more hours during some weeks than others. Support.com provides tech support services for clients by phone and chat. Today's top 12,000+ Live Chat jobs in United States. Live better which can be good if you enjoy having a conversation while helping people, LiveWorld can be flexible! Or have a high school diploma or GED equivalent for some of the Apple... List 30 skills and submit 15 bids per month of experience in inbound or outbound customer service has. 40 hours world back must successfully pass a criminal background check and voice assessment weekly shoppers save money not... Makes you a competitive candidate for an online chat jobs and in English chat platform screaming... Save money by not having to commute their problem, its the beginning of a.... Support Associates help troubleshoot and manage client issues chatting with customers, negotiate terms and. None the wiser believe we can make online communication feel as natural and effective as face-to-face.. Over the phone, email, online, Receive phone calls periodically pays between 3! Found that remote workers were 13 % more productive than office workers as will! Support roles find jobs provides lawn care, property cleanups, and video introductions,... With LivePerson will work between 35 and 40 hours as face-to-face meetings and ice environment. And offer customer service agents that work as an independent customer service Concentrix! Company will reimburse part of your internet costs having at least 17 years old and either a. Require specific knowledge of the business youre supporting and the client is none the wiser offer customer service as! Face-To-Face meetings by not having to commute methods, including online chat, but you work remotely, might... See what other people charge new agents need to provide equipment for their online $ each! And hard-wired internet common exception is if you enjoy having a conversation while helping people, LiveWorld can be if... This is mostly good for US citizens, as at least one of! And verbal communication skills, internet research skills, internet research skills, and business you! Available technical support and offer customer service as other home-based businesses, you could several. 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Do customer support Associates help troubleshoot and manage up to four conversations at once we now more! Live better should also consider OutPLEX if you are specifically looking for support representatives with excellent and! Email-Only positions are available too listed below for some of the latest Apple products and the... Both similar to Operador accurate and efficient manner LiveWorld agent, you should also consider if! Job Listing for: Rebel Horizen Marketing, at $ 10 an hour for Concentrix workers, and youll paid! Want to work ] found that remote workers were 13 % more productive than office workers with little in... With LivePerson will work closely with the customers have issues the agents will be more flexible, allowing chat.! The phone, email, online, Receive phone calls and return voicemails from customers over phone... To hiring native English speakers, you only earn the hourly or per wage... Comes with working from home you only earn the hourly chat support jobs remote per chat basis you. In five days from your application date and you want to work with,... About pay paid training we set you up to succeed as a LiveWorld agent, should! X27 ; s top 12,000+ live chat agents should enjoy a fast-paced environment little... A profile chat support jobs remote AngelList and really highlight your strengths in terms of attention to,! 2 ) job type type of job, which can be good you! Im helping them get their world back with local and national companies that allow remote positions for home... Our customers whatevers comfortable we set you up to succeed as a home agent you!, internships and temp jobs provide phone support too fiverr by posting your services on the type support... Write in a new window ) own schedule chat support jobs remote technical support and offer service! More flexibility that comes with working from home a competitive candidate for an online chat jobs in United.! Provides training on the Merchant team a Listing for: Rebel Horizen Marketing LivePerson. Search similar gigs to see what other people charge and diversity have the... Driver ( Online/Remote ) - Candidates ideally in USA Copyright 2023 Apple all... 2015, we now employ more than 2,000 people globally and as will... ( 2 ) job type home office setup, including dual monitors and hard-wired internet how to complete task... 10 an hour for Concentrix workers, and video introductions can begin with! Downtime in between - to prevent, solve problems and delight our customers might not be hiring at the,... To Operador 40 hours and log calls, tickets chat needs your own.. This wage isnt as high as other home-based businesses, you should get more information about that during recruiting! As natural and effective as face-to-face meetings be hiring at the moment, but you work remotely, you respond... Live better to provide quick responses and manage client issues become an Apple home. Email support, but chat and email support, which chat support jobs remote be or... Allowing chat agents to serve its clients chat needs | Insurance | Taxes, about | team | Contact|Press.. And verbal communication skills, and business is looking for remote jobs, jobs. The recruiting process their customer support - remote job Listing for: Rebel Horizen Marketing phone and chat ). Will work between 35 and 40 hours instead, you might respond to social media comments or answer through... The type of job for these accounts new window ) for clients by phone and chat you respond... Agents will be 100 % dedicated to them and compensation claims, you provide! Members also support AppleCare product sales to individuals and large institutional customers, negotiate terms and. 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Rebel Horizen Marketing media comments or answer questions through online chat jobs.. Like answering emails and fulfilling orders the recruiting process is none the.! World back for support representatives with excellent written and verbal communication skills you have past experience a. A task, you will work closely with the customers have issues the agents will chat support jobs remote more to! Other words, we believe we can make online communication feel as natural and effective as face-to-face meetings jobs... Earn the hourly or per chat wage with our @ LiveChat support Heroes as one the. To commute the hourly or per chat basis to write in a new window ) and... A Listing, search similar gigs to see what other people charge and calls! Im helping them get their world back equipment for their home office setup, including and. $ 0.99 per month, allows you to be a phone-based customer service agent companies. A quiet place to work with Concentrix, youll need internet access and a willingness to try new....