This content has been moved to Cisco Collaboration Infrastructure Requirements. For a given application/release, use ONLY the supported method(s) to upgrade the tools. Minimum required memory is ~44GB for this examples VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. This may be because the feature is N/A for a UC deployment, or it has not been sufficiently tested before the app can support, or it causes an issue with the app that must be worked around on either VMware or Cisco side.
This example will use a minimum build of 3x SAS 1.2 TB. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. For the particular VM mix in this example, could also have used dual Intel Xeon 6126 (12C/2.6 GHz), but that would not have met requirement for capacity headroom for expansion, change management and outage mitigation. There is no "or later" unlisted versions are not tested/supported.
is not supported (similar to moving from a more powerful server to a less powerful server, such as MCS 7845 ? Copying a Virtual Machine (VM) copies both the virtual server configuration and the workload (UC OS and application) running on that virtual server to a file on networked shared storage. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e.
Under the Advanced section, check the Check and upgrade Tools during power cycling option. This yields the following applications and application sizing: Follow design assumptions and best practices from Sizing in Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD. Could have done a mix of BE7000M and BE7000H, but this would not have met common hardware requirement. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. All cluster nodes must get the same vCPU/vRAM increase.
It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. VMware Fault Tolerance
Contact Cisco licensing operations/support if need PDF of license docs with license key, then see Business Edition 6000 or 7000 Installation Guide. VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. UC apps continue to use existing methods of software installation and upgrade. See Business Edition 6000 or 7000 Installation Guide. VMware Feature Support for Contact Center. 93-98% of total IO is "sequential writes" with an IO block size of 4 kilobytes. E.g. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. If you are migrating from a physical server with more than 80 GB of storage space to a virtual machine with a user deployment size of either 500 or 2,000, see the Disaster Recovery System Administration Guide for more information. UCM 12.5 and higher provides options to use either open-vmtools or VMware-native VMware Tools. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). The CUCM installer will detect that the underlying hardware is virtualized on ESXi and install all the appropriate drivers. larger VMs, more virtual HW options, etc.). General-purpose licenses can be either purchased from and supported by Cisco, or purchased from and supported by a 3rd-party (VMware or other vendor).
To configure a trunk, proceed to Connectivity -> Trunks. 1, 2 or 3
VMsafe
CUCM Real Time Monitoring - Trace Collection, Alerts, System Overview. 2
OVAs for ESXi 5.x include vmv7 and vmv8). This feature automates patching and updating of VMware vSphere hosts and Guest OS. Cisco Collaboration applications are supported with DAS, SAN, NAS and HCI technologies, from Cisco or 3rd-parties, that are supported by the compute/server hardware. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Minimum required memory is ~114GB, but well align with BE7000H (M5) and spec 192GB. Here are some redirects to popular content migrated from DocWiki. Cisco Systems. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 6000M (M5) appliance. To remove the VMware Tools tar file, perform the following substeps. . Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. BE7000H (M5) appliance uses dual Intel Xeon 6132 CPU (14C/2.6 GHz), so select that (all applications' medium capacity point will support Xeon with base frequency 2.60 GHz). Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. Single cluster for each application (UCM, CUC, IMP, CER, Expressway). The vmv represents the version of virtual hardware. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. For VM configurations supporting more than 1,000 users, plan for 160 IOPS during steady-state.
Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. See best practices for Multiple Physical NICs and vNICs. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). Some counter-examples (non-exhaustive): E.g. Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following: When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. Your design/results may vary. a "cold migration" or "host to host migration", is not vMotion and is supported. CUCM Running in ESXi As far as licensing goes, there is a perpetual 150 unit license that comes with CUCM out of the box. Requires SAN storage. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. 3rd-party-provided softswitches (e.g. It is handled as part of the guest OS in the Cisco application workload. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. Intel Skylake 3100 Bronze, E5-1600v3, Intel Xeon Haswell E5-1600v3 are not supported). (see www.cisco.com/go/ucsrnd for details). Application technical documentation will indicate if they support open-vmtools. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. fresh install 8.x software on VMware / UC on UCS
for Cisco UCS C-Series, all disks must be Cisco-provided. See VMware Consolidated Backup and VMware Data Recovery for what is supported. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. See VMware Consolidated Backup and VMware Data Recovery for what is supported. Virtualization support varies by Collaboration System Release version, application version and VMware vSphere ESXi version. See also VMware Data Recovery and Copy Virtual Machine. See VMware High Availability for what is supported. If purchased from and supported by Cisco (e.g. If you require any of these features, see VMware.com for editions comparison. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Plan to distribute VMs across sites and across hardware nodes. Was only sold as 5.x. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. Cisco recommends to power off the VMs before the SAN replication occurs. Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). 2 or 3
Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. Symptom: While testing RTMT for windows 2019 Server support the following behavior was observed: Cannot install RTMT for CUCM 11.5SU6 and higher on Windows Server 2019 The following errors may be seen: "The selected application is not a valid Java Virtual Machine for this installation" or "Flexeraaw_@aaa: Windows DLL failed to load Conditions: For Business Edition 6000 example, assume Expressway-E VMs run on the appliance, with VLANs used to isolate from intranet. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Cisco Unified Communications Manager (CUCM) enables session and call control for video, voice, messaging, mobility, instant messaging, and presence. "Rogger"). Example uses VIC 1440 mLOM. Cisco Collaboration applications do not support non-virtualized / physical / bare-metal installation on any physical hardware except where specifically indicated (e.g. 6K max BHCC per VM
* Only supported for deployments of <1K users and <2.5K devices. Any other type of public cloud offer (e.g. Monitor the virtual machine console from the vSphere Client to see the system status. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7M-M5-K9). VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). Questions? Redundant power supplies are recommended. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. No version downgrades. BE7000M (M5) appliance uses Intel Xeon 6132 CPU (14C/2.6 GHz), so select that (all applications' medium capacity point will support Xeon with base frequency 2.60 GHz). take a software backup
Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools.
Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is:
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