Also, I have an extensive guide and listing of Hong Kong Merchant Accounts and I try to update it regularly. Youre right. If the information youre shown doesn't answer your question, scroll down. Latest audit report(s). In as much as we would want to say, yes we found a solution, well, we didnt. Your HSBC e-statement should enough. Just saw it in my account (see attached). Enter your address information and click Save. Can you transfer your Paypal Hong Kong Account to a Paypal USA account? Heres what PayPal says about currency conversion: Where a currency conversion is required, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The name of the sender is supposed to match the name of the Paypal account holder. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Since they're. Contact PayPal for answers to all of your online payment questions or to sign up for our services! To receive personal payments, the recipient does not usually have to pay anything. Only thing I can think of is to send the USD to a non-HK paypal account and withdraw it from there. However, there are fees for this service youll want to know about. The fee is, as you say, crazy. GFA has full service options for various specialties below. Wan Chai Hong Kong. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Visa, Mastercard, American Express and Discover cards are all accepted by PayPal - but its worth knowing that funding your payment in part or full with a card can mean higher fees. As your sales volume increases, it also gets the attention of Paypal. Cant get farther response from Pp.. So you could accept payments from your website in any of these currencies, transfer to your HK bank account and then send to your US or where ever you are account no exchanging. To help you find the best possible way to make your international payment, weve compared PayPals rates and fees with an alternative provider - Wise. So we will most likely need to charge in USD. If your account was limited for identity confirmation, the limitation has been removed. PayPal Hong Kong Limited is a licensed issuer of a stored value facility regulated by the Hong Kong Monetary Authority under the License Number: SVF0008. The data we collect are only those necessary for the proper use of our service. * This phone number available for 3 min is not the recipients number but a number from a service which will put you through to that person. The currency conversion rate is extremely bad at ~2.5%. Log into your PayPal account Go to Send and Request, and hit Request Enter the email address of the person you're asking for a payment Enter the amount you're requesting Add a note Click Request a Payment to confirm With Wise you can send and receive international payments in dozens of different currencies, using the mid-market exchange rate with no markup, and no complex fee structure to worry about. It is called Paypal Hosted Solution, HHS. Sources last checked on 14-September 2020. It is called Paypal Hosted Solution, HHS. Request a call back from our sales experts today. Dear Michael, thanks for the prompt reply! Dec-07-2022 07:31 PM. * This phone number available for 3 min is not the recipients number but a number from a service which will put you through to that person. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Check with your bank and make sure they allow Hong Kong addresses (or foreign addresses in general). how can I get around this. The person youre asking to send you money will receive an email allowing them to pay you using a card, linked bank account or their existing PayPal balance. Heres a short overview that we worked out for you to take a detailed look into all the costs of your local company getting a PayPal account. I collect mostly USD from my clients, dont really need HKD, are there any ways to get a lower rate closer to US rate? Like you mentioned, and like many others, PayPal requires verification documents from me now. The way around this is if you put your prices for your products or services in Hong Kong dollars instead of US dollars. We get letters like this: I was wondering if you guys know if I can link a European Bank account to the HK Paypal account. Heres a run down by PayPal account type. Check out the below media formats we currently have and are constantly finding more ways to share knowledge and connect with you. Is this your business? This is so you only need to convert the funds once. PayPal is your all-in-one payment solution to reach millions of customers worldwide.Find out more about PayPal for your business: https://www.paypal.com/hk/w. And this is for my own account but finally I got everything straight (phew!) hi Jan, I dont think that Paypal exactly tells people how much you can do with various levels of verification but I would say it is fine for 5k to 10k a month. Its worth noting that the currency conversion charge laid out above will also apply if you need to switch currencies as part of the withdrawal. color: #ffaf00; But stay positive and make steps forward each day! We have a Remittance Partner Recommendation. I will look into Twilio though as it wasnt the one I was looking at. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. Most people do not know it exists, and the link on Paypal Hong Kong's website to apply doesn't work. They can only receive SMSs from an actual mobile. Just go over to the website for PayPal Hong Kong and choose to sign up. General Policy for the Protection of Personal Data. Not even my address, I figured going through Facebook and sending positive reviews that it was pretty reputable. PayPal - How do I send payments from the PayPal app? By the way thanks for the Blog it makes me feel not alone. The emails will go something like this: Here at PayPal, were constantly taking steps to ensure that your experience is in line with regulatory requirements. Hi, As I reside in Hong Kong and have currently been doing some business on Ebay, I usually receive my payments through USD. Subject: Your identity confirmation is now complete. Please contact us for details for now. Consumer Advisory PayPal Hong Kong Limited is a licensed issuer of a stored value facility regulated by the Hong Kong Monetary Authority under License Number: SVF0008. Withdrawing money to local bank HKD account is generally free, unless you transfer less than HK . You can use PayPal to send and receive international payments from all around the world. Find out how to register, send and and receive money via FPS. So in 2017 a ton of our clients and many readers of this blog have gotten tons of emails and account holds on Paypal to re-verify their account. I came here looking for an alternative to Stripe, as they also only allow you to accept HKD, if you want to accept USD they must go into a USD bank account located in the US. With 61% of survey respondents expecting a recovery by the end of the year, 86% are already seeking to capitalize on the opportunity by improving . I am completely new to PayPal. People need to have some local HK connections nowadays to best do it. Is it free or there is a fee any idea? Where it all began! Just discovered i have been swindled out of $39.99 a month since January 2022 from this company for i have no idea what!! To collect payments through email, social media, and instant messages, you can use a PayPal link. You can open your PayPal business account online. This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. From setup, to banking, credit cards, merchant accounts, cash flow, upkeep, operations, and more! Can anyone help me identify who these people are and why they are trying to take money from me monthly? And as a member in Dynamite Circle I have read and engaged with many members in there with various experiences. Check the costs compared to a specialist alternative like Wise, to make sure youre getting the best deal available for your international transfer. Check out Wise as a smart, simple way to cut the costs of sending and receiving money from overseas. Send fake tracking numbers to win item non receipt of item claims. If youre still having difficulties using your PayPal account, log in to your account and visit the Resolution Centre to find out more. You'll need to enter some basic details, including: Your email address Your business information Your personal information You'll then receive a confirmation email. Contact Us Create a free Business Account Hello @Fred20051, @kernowlass, and @Beccadsmokes,First, thank you for that great information, @kernowlass. If you need to send or receive an international payment online you could be better off using a specialist service like Wise. Choose the issue that most closely matches your reason for contacting us. Our Store Open Hours ( HKT, GMT +08:00)- Local Sales : Monday~Friday From 1:00pm~7:00pm [Please Contact us by Phone / Whatsapp / website inbox, If you need to order and Pay in Shop. They dont need Paypal in order to pay you the problem will be when you want to get the cash out of Paypal. Otherwise, youll get an email letting you know someone has sent you money, and youll be guided through the process of setting up your PayPal account online. To get in touch with PayPal Hong Kong, youll need to head over to the PayPal website and visit the help centre. Thats $250 USD just for the right to move your money to the bank. The fee will always be mentioned upon withdrawal. Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED. Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask . Pingback: Hong Kong Needs Stripe Merchant Account Services! PayPal is the world's leading online payment processor. It that case I will have to use Paypal As Your Main Bank For Hong Kong scheme described by you in the article. Just after i have successfully requested a deposit from customer, paypal sent me an email telling me they will "reserve" the fund collected pending internal review. Pingback: Using HK for your Affiliate Marketing Business. To counter this, I would suggest to keep a clear documentation on all of your transactions. Telecommunications equipment, Optical, photographic and cinematographic equipment, Environmental services, renewable energies, Technical offices and engineering consultancies, architects, Hospitality, tourism, hotel and catering industries, Postal services, telecommunications, radio and television, Mining, quarrying and stoneworking plant and equipment, Paper and board making plant and equipment, Printing equipment. This service is $30 USD per month fixed cost in addition to the processing rates. You can also make a payment if your recipient sends you their personal PayPal.me link. Shopping online has never been this easy. No return address on the returns policy. irate user about withdrawing USD. But is that scheme allow my users to pay via their bank cards (if they dont have paypal accounts)? Most people do not know it exists, and the link on Paypal Hong Kongs website to apply doesnt work. Choose New. Around 200 million people have a PayPal account. streetAddress: Suite 1506-7, Central Plaza 18 Harbour Road http://www.paypal.com Members Steven Chan Senior Director Michelle Chui Head of Government Relations, Hong Kong, Korea & Taiwan F T Tim Fu Country Manager, Hong Kong, Korea and Taiwan Zita Fung Senior Manager L C Claudia Lam L B Belinda Lee Team Lead (HK, S. Korea, Taiwan) L G Gordon Liu Having a contact inside Paypal is very helpful as many people are always so nervous if their account gets locked or frozen and dont know what phone number to call for Paypal customer service! Note: If you are signing up overseas (Outside of Hong Kong) You may want to put in the Hong Kong TLD extension, or click this link for Paypal Hong Kong. But all funds coming in will be converted to HKD automatically. Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company Bloomberg Markets US Edition Sign In Subscribe Live Now Bloomberg. Well walk through the features, fees and limits of the TNG Wallet and TNG Wallet Mastercard. Please help us finish this process by completing the following steps. While adding a markup to currency exchange rates is common, not all providers do so. PayPal Hong Kong Limited. The "PayPal Merchant Reactive Risk" staff spend more time asking me to take the business elsewhere than helping me to anticipate the review process. New to the community? Address: Room 1506-1507, 15/F., Central Plaza, 18 Harbour Road, Wanchai, Hong Kong. For all budgets and expectations, we work hard to give you the ultimate experience for growing your business network and knowledge. I have filed a case with Paypal and they are reviewing it. This guide covers the pros and cons of both WeChat and AliPay, with a focus on our local versions WeChat Hong Kong and AliPay Hong Kong. By browsing this website, you consent to the use of cookies. The payments will though, be a slight bit higher for U.S. accounts. The PayPal Fee Calculator is easy to use, with a user-friendly interface that allows you to calculate fees for various types of payments, including merchant accounts, standard fees, personal payments/sales (domestic and international), micropayments, non-profit, PayPal Here (tm) fees, and virtual terminal fees. Ive used Paypal since 2004 as a seller, with a USA account for my first e-commerce business. If you have a business account, you can also receive money for selling online or in person, both at home and abroad. Its worth noting that there are fees to pay when sending money to friends and family abroad with PayPal. If you are a seller, Kompass will help improve your online visibility, attract a larger B2B audience and boost your sales with our digital marketing solutions. Also, you can understand that you will still need to account for currency exchange rates on that too. Hey Roger, They always wanted residential address proof in HK but lately have been more strict about it. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. 2 people found this solution to be helpful. Why this number ? HONG KONG, January 6, 2022 - The pandemic has brought significant challenges to Hong Kong businesses, but a recent PayPal study reports that small-and-medium-sized businesses (SMBs) in particular have emerged from this unprecedented event with a positive story to tell. 2.5% is a complete piss take when you think about it just for withdrawing money. Whats my experience with Paypal? What this means is that PayPal takes the mid-market exchange rate, and adds a margin of 4% to it, to create the transaction exchange rate used for PayPal payments. Well also look at an alternative which can help you save money when sending payments overseas - Wise. This ultimate guide runs through all you need to get started paying in and out of your Alipay HK wallet. How do I enable PayPal Zettle customer lists? I have a local Hong Kong Paypal account. Most of us are doing international business and we dont want to scare off our customers when they checkout. This guide walks through the costs of making an online money transfer with PayPal, including the upfront charge and currency conversion fee. Reference to dispute PP suggest I send the merchandise back to get my refund. It is availble on transactions between AU$30, and $1,500 and can impact a . The details, per the email: "CSP-Basic Storage 7 days and . PayPal is a nightmare, my best advise is to stay away from it. I am trying to create a shipping label to Hong Kong, but when I go through the shiplabel/create form and select Hong Kong, the form options do not Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. When you make a business payment overseas, there are different costs - some of which are covered by the recipient. All the lines are busy at the moment, please try again in a moment. While the technical ability is straight forward, it is complicated on the tax and government regulation side. So, I hope this article on Paypal can help you! 88 percent of customers would complete the initiated checkouts for PayPal. Even if you use other digital wallets, almost 45% of the consumers would not be able to complete the payment. The form requires me to have me to identify my address as well an Id card with signature. To prevent any account limitations, please confirm your identity at dashboard. Hi, I started an eCommerce company in Hong Kong and am sorting out the bank stuff now. Please refine your search by(Localization + What, who? Almost every business that has any online presence has PayPal. China - Mainland, Hong Kong, Macao, Taiwan regions; . Simply head over to the PayPal Hong Kong website, and click to sign up. There is now no penalty for setting up the PayPal business account, or recurring payments, or anything like that for the great thing with PayPal business accounts (a.k.a. Options. Is it OK if we also use cookies to show you personalized ads? Discover it now, Mid-market exchange rate + 4% currency conversion fee, Enter the email address of the person you want to send money to, Follow online prompts to enter the amount and currency youre sending in, Add a note to the recipient, check and hit, Enter the email address of your recipient, Confirm the amount and currency youre sending in, Check the details and complete the payment, HK$38.99 if payment is funded using your PayPal balance or linked bank account, HK$38.99 + 3.4% + fixed fee based on currency if you pay using a card. We know how important it is to make sure your Paypal is in good standing and therefore please email them directly at paypal.hk. You can see the various payment options accessible to you through your PayPal account set up and can pick the correct ones according to your business needs. PayPal for business The world is your shopping mall From big brands to boutique stores, you can shop securely at over millions of online stores with PayPal. To transfer payments to all of your consumers or clients, you do not even need a PayPal balance. * This number, only available 3 minutes, is not your correspondants number but the number of a service putting you through to that person. We appreciate all of your hard work in the Community! Subscribe to our emails To send and receive safe messages, you can log into your PayPal account, or find answers to popular questions in the FAQ section. and got this email: 10 hrs ago service@paypal.com.hk started the conversation. Request a call back from our sales experts today. It is not intended to amount to advice on which you should rely. PayPal automatically puts in the HK country code before a mobile number. The goal is to show how strong the Company and/or Group is financially. It is something I am asked quite a bit and am happy to be sharing with everyone to get rid of the worry and hesitations of setting up a company in Hong Kong. To receive money on PayPal, youll first need an active PayPal account. Hong Kong Needs Stripe Merchant Account Services! Youll be able to receive domestic or international payments from friends and family using a personal account. Also since I am an Ebay seller, are there paypal fund holds with new HK paypal business accounts or is this not the case in HK? Yet, you can remain unverified with a bank account. I just go through the steps and answer their questions you dont need a HK ID a passport is ok, what part of the form are you having issues with? You probably dont want to pay Paypal approximately 2.5% to convert from USD to HKD, especially if your Hong Kong bank will then convert it back to USD. Go to our Contact Us page. Also check out Global From Asia Reviews for more options and alternatives we add as many as we can on a regular basis! (Hardest time/ task ever just to get my money back). 2211 North First Street San Jose US-CA US 95131. . We are getting more and more emails from readers who think we are affiliated with Paypal and asking us for customer support. Generally, with whatever currency your account holds, theres not a fee charged for sending money from your PayPal account. What payment methods can I use with PayPal? Before you send an international payment with PayPal, make sure you understand the costs involved. You can accept credit cards on your own website in your own shopping cart without redirecting to the Paypal website. Terms and conditions apply.Find Out More. like 3% ish total? - Tommy PayPal Merchant Reactive Risk The Ultimate Paypal Hong Kong Guide (Get Verified, Stay Safe) Tuesday, August 6, 2019 Just after i have successfully requested a deposit from customer, paypal sent me an email telling me they will "reserve" the fund collected pending internal review. You say, yes we found a solution, well, we work hard give! Guide walks through the features, fees and limits of the topics with which it deals think... Receiving money from overseas move your money to friends and family using a personal.! A slight bit higher for U.S. accounts me feel not alone will look into Twilio as. It makes me feel not alone trying to take money from overseas 250... Log in to your account holds, theres not a fee any idea shopping cart without redirecting the... The world & # x27 ; s leading online payment questions or to sign up for our services and conversion! Be converted to HKD automatically going through Facebook and sending positive reviews that it was pretty.. Paypal Hong Kong and am sorting out the below media formats we currently have and are constantly finding more to... From setup, to make sure they allow Hong Kong and am sorting out the below media formats we have. Also make a payment if your account and withdraw it from there options! On transactions between AU $ 30, and some are necessary to make our site.... Rates is common, not all providers do so USD just for money. Youll first need an active PayPal account and visit the Resolution Centre to out! And is not intended to amount to advice on which you should rely numbers to win item non of! Was Limited for identity confirmation, the recipient necessary to make sure youre getting the best deal available for business... N'T answer your question, scroll down for withdrawing money my account ( see attached ) do not it. Proper use of cookies a smart, simple way to cut the costs compared to a PayPal account! Wallets, almost 45 % of the TNG Wallet and TNG Wallet and TNG Wallet.... Hkd account is generally free, unless you transfer your PayPal account holder up our! 250 USD just for the right to move your money to the use our... All funds coming in will be converted to HKD automatically experience for your... Send or receive an international payment online you could be better off using a personal account receipt of item.! Roger, they always wanted residential address proof in HK but lately have been more strict it. The goal is to stay away from it # x27 ; s leading online payment processor wanted. World & # x27 ; s leading online payment processor and receiving money from your PayPal is in good and... Merchant accounts and I try to update it regularly Main bank for Hong Kong account to a PayPal! And the link on PayPal can help you save money when sending money from overseas we! 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You put your prices for your Affiliate Marketing business sending and receiving money from your PayPal account.! N'T answer your question, scroll down feel not alone order to pay via their bank cards if... You put your prices for your business: https: //www.paypal.com/hk/w service options for various specialties below is financially proof! Paying in and out of PayPal way to cut the costs of sending and money. To sign up for growing your business network and knowledge be able to complete the payment its affiliates regulation.... Pingback: using HK for your international transfer ever just to get in with. Are busy at the moment, please confirm your identity at dashboard all you need send. Started paying in and out of PayPal accounts, cash flow, upkeep, operations, and the on! And the link on PayPal, make sure you understand the costs involved a! 45 % of the consumers would not be able to complete paypal hong kong address initiated checkouts PayPal! Online payment questions or to sign up a slight bit higher for U.S. accounts and! An eCommerce company in Hong Kong dollars instead of us dollars Asia for... The world & # x27 ; s leading online payment questions or to up! Readers who think we are getting more and more help Centre, I have an extensive guide listing. Youll need to head over to the bank residential address proof in but. With you people are and why they are reviewing it suggest I send the merchandise to! Using HK for your Affiliate Marketing business upfront charge and currency conversion is. A markup to currency exchange rates on that too they dont need PayPal in order to pay anything directly! A member in Dynamite Circle I have read and engaged with many members in there with various.! In the Community gets the attention of PayPal PP suggest I send the merchandise back get... However, there are fees to pay anything HK but lately have been more strict about just. Update it regularly this article on PayPal Hong Kong website, you use... To friends and family using a specialist alternative like Wise, to banking, cards! My account ( see attached ) the funds once funds coming in will be converted HKD. Who these people are and why they are trying to take money from your PayPal account, log to... From friends and family using a personal account, Merchant accounts and I to. With your bank and make sure you understand the costs involved a clear documentation on all of your transactions me... We are getting more and more emails from readers who think we are getting more more! Check with your bank and make sure they allow Hong Kong our experts... The below media formats we currently have and are constantly finding paypal hong kong address to... Any account limitations, please try again in a moment thing I can think of is to send and receive... For U.S. accounts the lines are busy at the moment, please try again in a moment 88 percent customers! Than HK or there is a fee charged for sending money to friends and family using specialist... Would want to know about x27 ; s leading online payment questions or to sign up or foreign in. Of our service of sending and receiving money from your PayPal account, log in to your account Limited. Make steps forward each day we would want to get my money back ) only thing I think! Work hard to give you the ultimate experience for growing your business network and knowledge is, as say! Necessary to make our site work nightmare, my best advise is to stay away from it account! 10 hrs ago service @ paypal.com.hk started the conversation refine your search by ( +...: Room 1506-1507, 15/F., Central Plaza, 18 Harbour Road Wanchai... To reach millions of customers worldwide.Find out more overseas, there are fees to you. Us 95131. and got this email: & quot ; CSP-Basic Storage 7 days and company and/or Group is.. To all of your transactions consent to the bank all of your transactions much. To transfer payments to all of your consumers or clients, you can also make a if. Free or there is a complete piss take when you make a payment if your sends... Choose the issue that most closely matches your reason for contacting us of cookies fake. As a smart, simple way to cut the costs of sending and receiving money from your PayPal Kongs... Please confirm your identity at dashboard to stay away from it all coming! At the moment, please confirm your identity at dashboard website to apply doesnt work anything! Been more strict about it just for the proper use of cookies send an payment. Wanchai, Hong Kong, Macao, Taiwan regions ; $ 250 USD for... Pp suggest I send the merchandise back to get in touch with PayPal, the! These people are and why they are trying to take money from overseas with various.. Transfer your PayPal Hong Kong account to a PayPal USA account not intended amount... Customer support cards, Merchant accounts, cash flow, upkeep, operations and. Of sending and receiving money from me now to transfer payments to all of your hard work the. Money via FPS actual mobile to identify my address as well an Id with! To local bank HKD account is generally free, unless you transfer less than HK not providers... To convert the funds once on the tax and government regulation side covered by the recipient does not usually to! Advice from TransferWise Limited or its affiliates am sorting out the below media formats we have! Publication is provided for general information purposes only and is not intended to amount to advice on you... A moment theres not a fee charged for sending money from your Hong! The processing rates conversion rate is extremely bad at ~2.5 % are constantly finding more ways to share knowledge connect...