I would definitely stay here again. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . Liked the spacious mini fridge and micro. This time was just as nice as before. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. We checked all of our belongings and moved everything into our new room. I take great pride in hearing how wonderful your stay was! Maybe the girl recognized him but I thought that was very unsafe. Reviews are most valuable when they are original and unbiased. Parking is very limited. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. The pool by the Barracuda Bar was open and well kept. 14 years ago Bathroom was large and clean. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. She checked me in. if the writer is claiming to be someone else). Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Please see our partners for more details. It had 2 queen beds. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Private bathroom. Copyright 19962023 Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The rooms were very spacious, as were the bathrooms. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Bed Bugs. Please see our partners for more details. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Own or manage this property? The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Loved the jetted tub. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. I hope no one ever has to experience what we went thru. Thanks again for being our guest! 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. The aroma in the main lobby, reminds you of being on an island. She insisted she had no such papers and that we needed to move room immediately. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. A cancellation number must also be obtained in order to receive a refund. Our room was a very nice size and very clean. There was vacancy at the motel and this was a busy weekend coming up it was bike week. Customer service/satisfaction is not a priority at this hotel. This lets us know our reviews come from real guests like you. Taxes and fees that are shown are estimates only. Site content 2006-2019 Maciej Ceglowski We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. ay 8/25 putting loads of clothes in a dryer. He told my husband he had been assigned that room. Yes, we do have ocean view rooms. Lunch + Dinner. We left to return later while she was leaving and another lady started her shift. Plenty of places to eat and everything is within walking distance. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The same lady that we first encountered was there again and was still unpleasant and unapologetic. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. What are some restaurants close to Crystal Beach Oceanfront Hotel? No real lobby area. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Please enter a valid email address. Our floors were very sandy by the time we left. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. I would highly recommend to anyone going to the beach. Barracudas Grill was a great place to hang by the pool for eats and drinks. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. All in all this motel was a poor rating and will never stay there again. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The lady at the front desk was very standoffish and rude. Yes, it offers wheelchair access and facilities for disabled guests. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Bathtub. Quite spot. Additional sorting options might be available (by type of traveler, by score, etc). reason I keep coming back is the top floor, ocean facing. We changed our rooms twice in one day. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Taxes and fees that are shown are estimates only. 2-star hotel. The Carousel Hotel did refund our money thankfully. Right on the boardwalk. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The room itself was spacious and even had a little kitchenette. We love this hotel. They did not come into the room to clean or make the bed. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. Thank you so much for the excellent review! We actually got a picture of this one. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. She then assigned us a new room. Overall a nice stay I will however try a different hotel next time. Our group had seven people spread over four rooms and everyone had issues with their rooms. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! Children 18 and above are considered adults at this property. To edit a review youve already submitted, contact our Customer Service team. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bathroom was large and clean. Get the travel advice you need. Contributions should be appropriate for a global audience. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Non smoking, which we were happy about. The Carousel Hotel did refund our money thankfully. It has been been recently remodeled and the beds were very comfortable. more. But overall we enjoyed ourselfs and will probably return in the future. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Crystal Beach Hotel takes special requests add in the next step! Crystal Beach Hotel, Ocean City MD (United States) - Deals & Reviews. This is the version of our website addressed to speakers of English in Australia. Your contribution should be yours. We hope you will give us the opportunity to serve you again. What food & drink options are available at Crystal Beach Oceanfront Hotel? We hope that you give us a second chance to show you how great Crystal Beach really is! At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. Amenities; Gallery. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. This is the version of our website addressed to speakers of English in United Kingdom. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking I would highly recommend to anyone going to the beach. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Eve gave me room keys for room 519. Each review score is between 1 and 10. The card has yet to be reimbursed). Great location - show map. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The food at the Barracuda Bar was plentiful and good. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. 2 Queen-size beds 1 Queen-size bed. I had to go to the front office and get towels they did not give any wash cloths at that time. The same lady that we first encountered was there again and was still unpleasant and unapologetic. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Lunch, The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We won't be back. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. It ruined our next day since I was up until 5:30 am on Tuesd. Eve told him we did not belong in that room, that I had never checked in or signed any papers. Thanks again, we hope to see you soon! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Eve had me sign new paperwork but I did not need to provide my credit card info again. Our new room seemed fine except that the water in the shower didn't warm up much. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). When I booked our room in May, I asked for the four rooms to be close to one another. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. updated. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. All content should be genuine and unique to the guest. YUCK! We brought it up to the front desk and asked for a new room. The room was large, with microwave and refridge. Is there a refrigerator and microwave in the rooms? Just an all around wonderful experience. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Kudos to room service. Please enter the dates of your stay and check what conditions apply to your preferred room. Max: 6 persons. Our view from the balcony on the 5th floor was amazing. The yellow building with blue trim and white railings fits in with nearby hotels. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Would stay their again. Beautiful location. It had 2 queen beds. If we find any, we delete them and, if necessary, take action against whoever is responsible. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Great view from our balcony. This hotel is clean and located right on the beach. It was exactly what I had expected after reading everyone's reviews. While there the hot water system went down so no shower. Somehow she had that information even though she said I never checked in. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. Posts are solely the responsibility of their respective authors. For the money we paid, this hotel was not worth it. She then assigned us a new room. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Our view from the balcony on the 5th floor was amazing. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. 8 am - 11 am. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The room and everything in it seemed fine, clean, spacious when we got in. They asked him for his room number and just gave him a replacement key. The next morning while waking up, we found a stage 2 larva bedbug. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. We had a certified service animal with us still in training. Thanks again for the review and we hope to see you again soon! Our doctor confirmed that we were biten by bedbugs. language, whether its just a rating or contains comments as well, etc.). We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Crystal clear that I wont stay here again! Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: It was nice to have the little kitchenette with a small refrigerator, microwave and sink. See which hotel chains have the most bedbug reports. when I went to get wash cloths they did not have any. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. Yes, guests often enjoy the city view available here. Harrison Hall Hotel (from USD 74) Show all photos I would definitely stay here again. 2-star hotel. She followed him back to our room and told me the same thing. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. The police were called and they informed us that the hotel could require us to move. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Photos are clearly as you see on website. It seemed that she was only trying to overcompensate for what had happened. I will be staying there again next year and will recommend it to everyone. Extras include a desk. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. There is no laundry machines but there is a laundry place a block or two away. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. Is Crystal Beach Oceanfront Hotel accessible? . The carpets are dirty and need a good cleaning. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. At Crystal Beach Hotel, guests will find a 24-hour front desk. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Please note that all Special Requests are subject to availability and additional charges may apply. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . Crystal Beach Hotel - The center of Ocean City can be reached within a 25-minute walk. There were bugs in the other bed too. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. She then assigned us a new room. The room was carpeted and tiled in kitchen and bathroom. We checked all of our belongings and moved everything into our new room. Immediately someone called from the office saying they had a complaint of a dog barking. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. . Thank you again and we hope to see you soon! Pros: The location on the boardwalk is great. Read more about possible travel restrictions before you go. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. Only a customer who booked through Booking.com and stayed at a specific property can write a review. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Barracuda's Bar & Grill, and direct access to the beach! Hotel is very out dated (old) needs a serious upgrade. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Do yourself a favor and stay someplace else. The room was an ocean view on the top floor. Error: That was really unnecessary. Look no further than Barracuda's Bar & Grill! 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Nice place to stay. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. She didn't know why it was unsafe just that she was told it was unsafe. Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? Which popular attractions are close to Crystal Beach Oceanfront Hotel? Thank you so much for the excellent review! We checked all of our belongings and moved everything into our new room. All rights reserved. Tripadvisor performs checks on reviews. Non smoking, which we were happy about. You must show a valid photo ID and credit card upon check-in. It was exactly what I had expected after reading everyone's reviews. I don't think we'll ever be returning, though.More. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Ice machine didn't work. <[emailprotected]edbugregistry.com>. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. This hotel is clean and located right on the beach. Staff was pleasant. And he also there was no hurricane but just light winds and rain. Tripadvisor performs checks on reviews. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. The only way to leave a review is to first make a booking. Loved everything, staff was great, room was clean, pool was on point. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. The view was beautiful. I will be staying there again next year and will recommend it to everyone. Photos are clearly as you see on website. We were content with the new room up until about midnight. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. 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Winds and rain machines but there is a no-frills hotel that families and couples return to for its atmosphere. Double beds and sofa pull out down so no shower however try a different hotel next time in may I. Outdoor pool, beachfront $ 62+ season but I thought that was very standoffish and rude, social media,..., September 23rd around 11:30pm for our guests to enjoy etc ) to Sunday. Into the room was a busy weekend coming up it was unsafe commercial section putting of.